Privacy Notice
YOUR INFORMATION
Privacy at WELLUNIVO.
How information may be collected and used when you visit our store, place an order or contact our team.
Information you provide
When you shop, contact us or use an available account or subscription feature, you may provide information such as your name, email address, telephone number, delivery and billing addresses, order details, messages and communication preferences.
Payment and order information
Checkout and payment information is handled through Shopify and the payment providers available at checkout. We may receive order and transaction information needed to process a purchase, provide support, and manage returns or refunds.
Information collected automatically
Shopify and other service providers may collect technical information such as IP address, browser and device details, pages viewed, cart activity and cookie identifiers as you use the store. The information collected depends on the features and services in use.
How information may be used
Information may be used to provide the store, process orders and payments, arrange delivery, respond to enquiries, manage returns, maintain security, understand site performance and meet legal obligations. Marketing communications may be sent where permitted and according to your choices.
Cookies and similar technologies
The store uses Shopify and may use cookies or similar technologies for functions such as the cart, checkout, security and preferences. Additional analytics or advertising technologies depend on the services enabled. You can manage cookies through your browser; disabling some cookies may affect store features.
Sharing information
Information may be disclosed to providers involved in operating the store, processing payments, delivering orders, providing support, security or analytics, and when required by law. The recipients and purposes depend on the services used for your interaction with us.
Retention and security
Information may be retained for the time needed to operate the store, serve customers and satisfy legal, accounting, security or dispute-resolution requirements. Security measures are used to protect information, but no online service can be guaranteed completely secure.
International processing
Shopify and other service providers may process or store information outside your country of residence. The protections and legal requirements applicable to a transfer depend on where you live and the service involved.
Your privacy choices
Depending on your location and applicable law, you may be able to request access, correction, deletion or a copy of your information, object to certain processing, or withdraw consent. To make an enquiry, email service@wellunivo.com with the subject “Privacy Request”. We may need to verify your identity before responding.
Children and policy updates
The store is intended for a general adult audience. If you believe a child has provided personal information through the store, contact us. This notice may be updated as the store and its services change.
Contact information
WELLUNIVO is operated by Suzhou Daoyi Intelligent Education Technology Co., Ltd.
Room 103, No. 87 Dongwu North Road, Wuzhong District, Suzhou City
Phone: 00852-8686749
Email: service@wellunivo.com
Email service@wellunivo.com.